DefineGift Sample Policy
Sample Policy: Assuring Quality and Satisfaction
Silicone Material Items Sample Policy
Existing Sample
We understand the importance of experiencing our products firsthand. That’s why we offer free samples for most of our promotional items. You can request up to 5 samples to evaluate the product’s quality, design, and suitability for your marketing needs.
Usually, for existing sample, we offer free of charge, and clients bear only sample shipping cost.
Custom Sample
We want you to see how your brand will shine on our products. As part of our sample policy, we provide options for customization.
Share your logo, colors, and any other artwork, and we’ll create a sample that perfectly represents your brand identity.
Custom design or printing sample, we will consider the situation, and might ask your help to bear some sample cost to fulfill the project smoothly.
Your experience with our samples and services matters to us. We continuously seek opportunities to enhance our offerings and improve the overall customer experience.
Our team works diligently to process sample requests promptly. Depending on the product and customization, you can expect to receive your samples within 10 business days.
All samples undergo stringent quality checks to ensure they meet our high standards. Your satisfaction is our priority, and we want you to feel confident in the products you choose.
Once you’ve evaluated the samples and are ready to proceed, our sales representatives will guide you through the ordering process. They’ll address any queries and provide assistance in selecting the right quantities and delivery options.
At DefineGift, we believe in the power of tangible promotional products to elevate your brand presence. Our sample policy is designed to empower you with confidence in your marketing decisions. We aim to establish long-lasting partnerships with our clients by meeting and exceeding your expectations. Request your samples today and embark on a remarkable promotional journey with us!